Privacy and Data Policy

This Privacy Policy explains how we at Great Britain collect, use and protect your personal information when you use our online casino and sportsbook services. We are committed to respecting your privacy and handling your data responsibly. This page sets out the types of data we gather, why we need it, how we keep it safe and the rights you have in relation to your information.

Types of data we collect

We collect several categories of information to operate accounts, process payments, provide services and meet our legal obligations.

Personal data

This includes information you provide when registering or verifying your account: full name, date of birth, residential address, email, mobile number and identity documents for verification. We also collect details you supply for customer support or account changes.

Technical data

We log device and connection information such as IP address, browser type, device identifiers, operating system, and location data inferred from your IP address. We also record game and site activity to help maintain service stability and security.

Transactional data

Transactional records cover deposits, withdrawals, wagers, wins and losses, payment method details, and any correspondence about financial transactions. Payment data is handled by our payment processors and, where necessary, retained to meet regulatory and anti-money-laundering checks.

How we use your information

We use data to create and manage your account, process payments, verify identity, prevent fraud and money laundering, provide customer support and comply with regulatory obligations. We also use anonymised or aggregated data for service improvement and analytics. With your consent, we may send marketing communications, which you can opt out of at any time.

Data protection practices

We protect information using technical and organisational measures, including encryption in transit, access controls, secure servers and regular security assessments. Only authorised staff and contracted service providers may access personal information on a need-to-know basis. We retain data only as long as necessary for its purpose and to meet legal or regulatory requirements.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functionality, measure performance and support security. You can manage cookie settings in your browser or via the cookie consent tool on our site. Third-party analytics and advertising partners may also use cookies in accordance with their policies.

Your rights

You have the right to access personal data we hold about you, request correction of inaccurate information, request deletion in accordance with legal obligations, and object to or restrict certain processing. You may also request data portability for information you provided to us in a structured format.

Access, correction and deletion

To exercise your rights, contact our support team at [email protected]. We will verify your identity before processing requests and respond within a reasonable timeframe. Some requests may be limited by legal or regulatory requirements.

Information sharing and third parties

We share personal data with trusted service providers such as payment processors, identity verification services, fraud-prevention partners, analytics providers and customer support platforms. These parties are contractually obliged to protect your data and may only use it for specified purposes. We may also disclose information where required by law or to protect our rights.

Privacy policy updates

We may update this policy to reflect changes in law, technology or our services. Material changes will be notified via the website or by email where appropriate. Please review this page periodically to stay informed about how we handle your information.